Privacy Policy for Helm Logistics Brokerage Incorporated

Introduction

Helm Logistics Brokerage Incorporated ("we," "us," or "our") is committed to protecting the privacy of our customers, carriers, vendors, employees, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information necessary to provide and improve our freight brokerage services, including:

  • Personal Information: Names, business names, addresses, phone numbers, email addresses.

  • Operational Data: Shipment details, pickup and delivery locations, cargo descriptions, bills of lading.

  • Carrier Credentials: MC/DOT numbers, insurance certificates.

  • Financial Information: Invoices, payment records, processed through PCI-compliant processors.

How We Use Your Information

We use your information to:

  • Arrange and manage shipments.

  • Verify carrier compliance and safety.

  • Process payments and invoices.

  • Communicate with you regarding your shipments and account.

  • Comply with legal and regulatory requirements.

Data Sharing and Disclosure

We may share your information with:

  • Carriers and service providers involved in shipment fulfillment.

  • Third-party service providers, including payment processors and TMS providers, under strict confidentiality and security agreements.

  • Legal authorities as required by law or to protect our rights.

Data Security

We implement technical and administrative safeguards to protect your information, including encryption, multi-factor authentication, access controls, employee training, and vendor management.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

Your Rights

You may have rights to access, correct, or delete your personal information, subject to legal and contractual limitations. To exercise these rights, please contact us at rodney.helm@outlook.com.

Breach Notification

In the event of a data breach involving sensitive personal information, we will notify affected individuals without unreasonable delay and comply with Texas breach notification laws, including notifying the Texas Attorney General when required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Chief Operating Officer: Rodney Helm

Email: rodney.helm@outlook.com

Effective Date: January 1, 2026

# Privacy Policy for Helm Logistics Brokerage Incorporated